Bigshopper Privacy Policy

This website is owned by Bigshopper B.V., located at Hereweg 95 9721 AA Groningen (the Netherlands), responsible for the processing of personal data as shown in this privacy statement. Bigshopper is registered with the Chamber of Commerce in Groningen under Chamber of Commerce number: 72518529.

Contact details:
Bigshopper B.V., Hereweg 95 9721 AA Groningen (The Netherlands) +31(0)502112609

Personal data that Bigshopper processes

Bigshopper processes your personal data because you use our services and/or because you have provided us with this information. Below is an overview of the personal data we process:

  • First name and last name
  • Address details
  • Telephone number
  • Email address
  • IP-adress
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Location data
  • Data about your activity on our website
  • Data about your surfing behaviour across various websites (eg because this company is part of an ad network)
  • Internet browser and device type
  • Bank account number (if this is shared with us)

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age, unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We encourage parents to be involved in the online activity of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via [email protected], and we will delete this information.

For what purpose and on the basis of which principle Bigshopper processes personal data

Bigshopper processes your personal data for the following purposes:

  • Sending our newsletter and/or advertising brochure
  • To be able to call or email you if necessary to provide our services
  • To inform you about changes to our services and products
  • Bigshopper analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences
  • Bigshopper follows your surfing behaviour across various websites with which we align our products and services to your needs.
  • Bigshopper also processes personal data when we are legally obliged to do so, such as information we need for our tax return.

Automated decision-making

Bigshopper makes decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions made by computer programs or systems, without a person (for example an employee of Bigshopper) intervening. Bigshopper uses the following computer programs or systems: Google Ads, Google Analytics and Facebook.

Google API Services User Data Policy

Bigshopper's use of information received from Google API's and the way this data is transferred to any other app adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Google Analytics Cookies

Bigshopper uses Google Analytics to anonymously collect traffic data from visitors. This measurement is based on cookies and is used to improve the service.

More information about the data that Google Analytics keeps about you can be found in the Google Help Center. You can also find the complete privacy at Google. It contains all the information that Google collects about you.

More information about the data that Google Analytics keeps about you can be found in the Google Analytics Privacy Center. You can also find the complete Google Privacy at Google. It contains all the information that Google collects about you.

Remarketing cookies

Bigshopper reserves the right to use remarketing (also called retargeting). This means that your browser places a cookie when you visit Bigshopper.com or one of the subpages. This cookie ensures that you will see ads on external sites about Bigshopper.com. If you do not appreciate this, you can opt out of these advertisements. You can do this on the website of the Network Advertising Initiative.

On the website of the Network Advertising Initiative you can unsubscribe by clicking "select all". You can then click on "submit" to unsubscribe for all major advertising companies offering remarketing/retargeting.

Disable Cookies

If you object to the use of cookies, you can disable the use of cookies in your browser. You can find more information about disabling cookies in your browser on the website of the developers of your browser.

In order to give website visitors more influence, Google has developed a Google Analytics Opt-out Browser Add-on. This Add-on prevents data about your visit from being sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to other web analytics software.

How long do we store personal data?

Bigshopper does not store your personal data any longer than strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: Google Analytics 50 months, Google Ads maximum 540 days, Facebook maximum 365 days.

Sharing personal data with third parties

Bigshopper will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data at our behest, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Bigshopper remains responsible for these processing operations.

Cookies, or similar technologies we use

Bigshopper uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Bigshopper uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements. On your first visit to our website, we informed you about these cookies and asked you for permission to place them. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser. On this website cookies are also placed by third parties. These are, for example, advertisers and/or social media companies.

View, correct, or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Bigshopper and you have the right to data portability. This means that you can submit a request to us to send the personal information we have from you in a computer file to you or to another organization specified by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to [email protected]. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Social Security Number. This is to protect your privacy. We respond as quickly as possible, but within four weeks, to your request. Bigshopper also wants to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

How we secure personal data

Bigshopper takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact us at [email protected]

If you have any questions about our privacy policy or believe that Bigshopper does not comply with this privacy policy, please contact us.